We're Here to Help with Your Warranty Claim

At Bath Fitter, we stand behind the quality of our products and installations. If you're experiencing an issue covered under your warranty or simply require maintenance to your product, we're here to help —quickly and hassle-free.

How to Submit a Warranty Claim:

To help us serve you better, please fill out our Warranty Service Request Form:

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Once we receive your request, please allow our team up to 3 business days to review the details and to get in touch to schedule your service call.

⚠️ Please note: While warranty services are covered, some repairs may involve additional charges. We’ll always let you know in advance before any fees are applied.

If your matter is urgent, please email customercare@bathfitterny.com.

Thank you for choosing Bath Fitter. We’re committed to keeping your bathroom looking and functioning beautifully for years to come.

Five-Star Reviews

Read Our Reviews

Bath Fitter has earned numerous positive reviews for our outstanding customer service. Read what our satisfied customers have to say about their bathroom remodeling experience, then contact us today to learn how we can improve your bathroom.

"They did a beautiful job and were very neat and professional during installation. The installers were very friendly and efficient. I highly recommend them. The salesman worked with me and my budget and was very informative, friendly and honest as well."

Laura J.

Tampa, FL

"Very pleased with the quality of work. From the sales consultant to the installer it was a pleasure to have Bath Fitter do the work. I would recommend them to anyone looking to upgrade a tired bathroom and not spend a load of money and the time and inconvenience of a total renovation. I still can't believe that it was completed in one day."

John M.

Tampa, FL

"The overall process with having our bathroom done by Bath Fitter was very stress free. Everything was done correctly, neatly, and quickly. We were Very happy with the Bath Fitter installer, office personnel, sales representative."

Rig M.

Tampa, FL

* Savings valid on a complete Bath Fitter® Solution (bathtub, wall and faucet kit or shower, wall and faucet kit). One offer per customer. May not be combined with any other offer. Customer must request this offer at the time of estimate. Previous orders and estimates excluded. Offer valid only at participating locations; see store for details. Offer valid for a limited time only.
** Subject to credit approval. No Money Down, No Interest and No Payments for 18 months. Based on Service Finance Company LLC – may not be combined with other offers or previous purchases.
License Numbers: NYC: 2096275-DCA • SUFFOLK: HI-63427 • NASSAU: 164441 • WESTCHESTER: WC-32706-H20 • ROCKLAND: H-20208 • NJ: 13VH10999600. Bath Fitter Franchise. Independently owned and operated by Bath Systems NY LLC.