Use of Personal Information

Purposes of use or disclosure of your Personal Information are set forth in Section “How We Use Information” of this General Privacy Policy.

Sharing Personal Information

We may disclose your Personal Information to a third party for a business purpose, which may include sharing information about our customers or our visitors with third parties, including, but not limited to Facebook. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, BF Group has disclosed Personal Information for a business purpose. In particular, the following categories of Personal Information collected by BF Group’ have been disclosed for a business purpose:

Sales of Personal Information

In the preceding twelve (12) months, BF Group has not sold any Personal Information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of Personal Information we collected about you;
• The categories of sources for Personal Information we collected about you;
• Our business or commercial purpose for collecting or selling that Personal Information;
• The categories of third parties with whom we share that Personal Information;
• The specific pieces of Personal Information we collected about you (also called a “data portability request”);
• If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
  • sales, identifying the Personal Information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our Service Provider(s) to:

• Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;

• Debug products to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act(Cal. Penal Code § 1546 et. seq.);

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;

• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;

• Comply with a legal obligation;

• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described in the sections “Access to Specific Information and Data Portability Rights” and “Deletion Request Rights” above, please submit a verifiable consumer request to us at privacy@bathfitter.com, or mail us at 225 Roy Street, Saint-Eustache (Quebec) J7R 5R5, Canada.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative;
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services;
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
• Provide you a different level or quality of goods or services;
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can resultin different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

14. Notice to Nevada Residents

The categories of Personal Information that BF Group collects through its Website or online service about consumers, who use or visit the Website or online service are described in Section“INFORMATION WE COLLECT”of the General Privacy Policy.

The categories of third parties with whom BF Group may share Personal Information are described in Sections“Sharing Personal Information”and“Disclosures of Personal Information for a Business Purpose”of the General Privacy Policy.

Nevada residents, who use or visit the Website or online service and desire to review and request changes to any of their Personal Information that is collected through the Website or online service, shall submit their request thereon to privacy@bathfitter.com;

The process by which BF Group notifies consumers, who use or visit the Website or online service of material changes to the notice is described in“Changes to this General Privacy Policy”section of the General Privacy Policy.

Third parties, who may collect Personal Information about Nevada residents’ online activities over time and across different Internet websites or online services when such Nevada residents use the Website or online service of BF Group are listed in“THIRD PARTIES”section of the General Privacy Policy;

Nevada residents, who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@bathfitter.com.  However, please know we do not currently sell data triggering that statute's opt-out requirements;

The effective date of the notice is indicated at the top of this General Privacy Policy.

15. Notice to Colorado, Connecticut, Virginia, and Utah Residents

Colorado, Connecticut, Virginia, Utah, Oregon, Texas, Montana, Delaware, Nebraska, New Hampshire, New Jersey, and Iowa in their respective privacy laws provide their state residents with rights to:

• Confirm whether we process their personal information;
• Access and delete certain personal information;
• Data portability; and
• Opt-out of personal data processing for targeted advertising and sales.
  Colorado, Connecticut, Virginia, Oregon, Texas, Montana, Delaware, Nebraska, New Hampshire, and New Jersey also provide their state residents with rights to:
• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose; and
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects, which can be done through emailing BF Group at: privacy@bathfitter.com.
  Iowa and Utah also provide its state residents with rights to:
• Opt-out for processing of sensitive information collected from a consumer for a nonexempt purpose. In the case of the processing of sensitive data concerning a known child, such data must be processed in accordance with the federal Children's Online Privacy Protection. You will not be discriminated against for exercising any of these rights.
  
  Please, note that under Colorado, Connecticut and Montana laws your rights can be exercised by an agent acting on your behalf. The same will apply to Delaware, Nebraska, New Hampshire, New Jersey and Texas residents effective January 1, 2025. To exercise any of these rights please email BF Group at any time at: privacy@bathfitter.com. We are required to respond without undue delay but within 45 days of receipt of your request (in case of Iowa residents this period shall last 90 days). Depending on factors such as the type and complexity of the request, we may extend the time for response once for an 45 additional days, as long as we notify you within the original 45 days. If we decline to take action regarding your
  request, we must notify you without undue delay, but within 45 days of the receipt of the notice and provide information on our appeal process. We are required to provide justification and provide information on the appeal process within a reasonable time after the communication of the decision to decline. Please, note that we are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person's behalf. Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification. To appeal a decision regarding a consumer right request you should file an appeal to the local
  data privacy authority, indicated by each privacy state law, and follow the procedure indicated therein.

Colorado, Connecticut, Virginia, and Utah in their respective privacy laws provide their state residents with rights to:

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

To exercise any of these rights please email BF Group at any time at: at any time at privacy@bathfitter.com. To appeal a decision regarding a consumer right request you should file an appeal to the local data privacy authority, indicated by each privacy state law, and follow the procedure indicated therein.

16. Privacy Policy According to the GDPR

INTRODUCTION

If processing of your personal information falls within the scope of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (as defined by the GDPR) and on the free movement of such data, known as the General Data Protection Regulation (the “GDPR”), then Bath Fitter Limited, an Irish entity that, with respect of personal information governed by the GDPR serves as a controller. (for the purposes of this GDPR section, “Bath Fitter Ltd.”) shall perform such processing in accordance with GDPR requirements. Therefore, in such case, in addition to the above terms, Bath Fitter Ltd. provides you with the following information:

• 1. IMPORTANT INFORMATION AND WHO WE ARE
• 2. THE DATA WE COLLECT ABOUT YOU
• 3. HOW IS YOUR PERSONAL DATA COLLECTED?
• 4. HOW WE USE YOUR PERSONAL DATA
• 5. DISCLOSURES OF YOUR PERSONAL DATA
• 6. INTERNATIONAL TRANSFERS
• 7. DATA SECURITY
• 8. DATA RETENTION
• 9. YOUR LEGAL RIGHTS
• 10. GLOSSARY

1. IMPORTANT INFORMATION AND WHO WE ARE  

PURPOSE OF THIS GDPR PRIVACY POLICY  

This GDPR Privacy Policy that is incorporated into the General Privacy Policy (the “GDPR Privacy Policy”) aims to give you information on how Bath Fitter Ltd. collects and processes personal data that is governed by the GDPR, through your use of its Website, including any data you may provide through the Website when you sign up to our newsletter or marketing emails, or make any enquiry for information from us, or contact us to set up an appointment and/or where
we interact with you in relation to installation, after sales service or warranty issues related to our products and services.

The Website is not intended for children and we do not knowingly collect data relating to children.

CONTROLLER  

Bath Fitter Limited, Units 25 & 41 Eastlink Business Park, Ballysimon, Limerick, Ireland

CONTACT DETAILS  

If you have any questions about this GDPR Privacy Policy or Bath Fitter Ltd.’s privacy practices with respect to personal information governed by the GDPR, please contact Bath Fitter Ltd. in the following ways:

Email address: privacy@bathfitter.com

Postal address: Units 25 & 41 Eastlink Business Park, Ballysimon, Limerick, Ireland

Telephone: +1 450 472 0027 x6789

You have the right to make a complaint at any time to the appropriate Data Protection Commission. The Irish supervisory authority being the Data Protection Commission is contactable via its website available at www.dataprotection.ie. Bath Fitter Ltd. would, however, appreciate the chance to deal with your concerns before you approach the Data Protection Commission so please contact Bath Fitter Ltd. directly in the first instance.

CHANGES TO THE GDPR PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

Bath Fitter Ltd. keeps its GDPR Privacy Policy under regular review.

It is important that the personal data Bath Fitter Ltd. holds about you is accurate and current. Please keep Bath Fitter Ltd. informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS  

The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Bath Fitter Ltd. does not control these third-party websites and is not responsible for their privacy statements. When you leave the Website, we encourage you to read the privacy policy of every website you visit.

2. DATA WE COLLECT ABOUT YOU

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Bath Fitter Ltd. may collect, use, store and transfer different kinds of personal data about you which it has grouped together as follows:

• Identity Data includes name, username or similar identifier, title.
• Contact Data includes location address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
• Profile Data includes your interests, preferences, feedback and any survey responses.
• Usage Data includes information about how you use our Website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from Bath Fitter Ltd. and your communication preferences.

Bath Fitter Ltd. also does collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, Bath Fitter Ltd. may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if Bath Fitter Ltd. does combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, Bath Fitter Ltd. does treat the combined data as personal data which will be used in accordance with this GDPR Privacy Policy.

Except for employment-related information, and subject to applicable law, Bath Fitter Ltd. does not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Except for employment-related information, and subject to applicable law, Bath Fitter Ltd. does not collect information about criminal convictions and offences.

IF YOU FAIL TO PROVIDE PERSONAL DATA  

Where Bath Fitter Ltd. needs to collect personal data by law, or under the terms of a contract it has with you, and you fail to provide that data when requested, Bath Fitter Ltd. may not be able to perform the contract it has or is trying to enter into with you (for example, to provide you with goods or services). In this case, Bath Fitter Ltd. may have to cancel a product or service you have therewith, but Bath Fitter Ltd. will notify you if this is the case at the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?  

Bath Fitter Ltd. uses different methods to collect data from and about you including through:

• Direct interactions. You may give Bath Fitter Ltd. your personal data by filling in forms or by corresponding with Bath Fitter Ltd. by post, phone, email or otherwise. This includes personal data you provide when you:
• contact Bath Fitter Ltd. with an enquiry;
• request marketing to be sent to you or subscribe to any newsletters or other information we make available from time to time;
• enter a promotion or survey;
• talk to any of Bath Fitter Ltd. Employees over the phone or
• give Bath Fitter Ltd. feedback.

• Automated technologies or interactions.
• As you interact with the Website, Bath Fitter Ltd. will automatically collect Technical Data about your equipment, browsing actions and patterns. Bath Fitter Ltd. does collect this personal data by using cookies, server logs and
• other similar technologies. Bath Fitter Ltd. may also receive Technical Data about you if you visit other websites employing our cookies. Please, see the Cookie Policy available at: https://www.bathfitter.com/us-en/cookie-policy/ for Canada and US residents, at: https://www.bathfitter.eu/cookie-policy for Ireland residents and at https://www.bathfitter.eu/cookie-policy for UK residents for further details.

Third parties.Bath Fitter Ltd. will receive Technical Data relating to you from Google Analytics.

4. HOW BATH FITTER LTD. USES YOUR PERSONAL DATA  

Bath Fitter Ltd. will only use your personal data when the law allows it to. Most commonly, Bath Fitter Ltd. will use your personal data in the following circumstances:

Where Bath Fitter Ltd.  needs to perform the contract it is about to enter into or has entered into with you.

Where it is necessary for its legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where Bath Fitter Ltd. needs to comply with a legal obligation.

Generally, Bath Fitter Ltd. does not rely on consent as a legal basis for processing your personal data although it will get your consent before sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting Bath Fitter Ltd.

PURPOSES FOR WHICH BATH FITTER LTD.  WILL USE YOUR PERSONAL DATA  

Bath Fitter Ltd. has set out below, in a table format, a description of all the ways Bath Fitter Ltd. plans to use your personal data, and which of the legal bases it relies on to do so. Bath Fitter Ltd. has also identified what its legitimate interests are where appropriate.

Note that Bath Fitter Ltd. may process your personal data for more than one lawful ground depending on the specific purpose for which it is using your data. Please contact Bath Fitter Ltd. if you need details about the specific legal basis it is relying on to process your personal data where more than one ground has been set out in the table below.

‍

MARKETING  

Bath Fitter Ltd. strives to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Where you no longer wish to receive marketing information from us, please contact Bath Fitter Ltd. at privacy@bathfitter.com at any time to let it know and it will cease all marketing communications to you. You can also contact us by post at our postal address: Units 25 & 41 Eastlink Business Park, Ballysimon, Limerick, Ireland or by
Telephone: +1 450 472 0027 x6789

Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our
Email and Text Communication Terms and Conditions (available at:
https://www.bathfitter.com/us-en/terms-and-conditions/ for Canada and US residents, at: https://www.bathfitter.eu/terms-and-conditions for Ireland residents and at https://www.bathfitter.eu/terms-and-conditionsfor UK residents).

PROMOTIONAL OFFERS FROM US  

Bath Fitter Ltd. may use your identity, contact, technical, usage and profile data to form a view on what it thinks you may want or need, or what may be of interest to you. This is how Bath Fitter Ltd. decides which products, services and offers may be relevant for you (Bath Fitter Ltd. calls this marketing).

You will receive marketing communications from Bath Fitter Ltd. if you have requested information from Bath Fitter Ltd. or purchased goods or services therefrom and you have not opted out of receiving that marketing, or where you give Bath Fitter Ltd. consent to market to you.

OPTING OUT  

Where you opt out of receiving marketing messages, this will not apply to personal data provided to Bath Fitter Ltd. as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

COOKIES  

The Cookie Policy applicable to Bath Fitter Ltd. is included in the Cookie Policy available at:https://www.bathfitter.com/us-en/cookie-policy/ for Canada and US residents, at: https://www.bathfitter.eu/cookie-policy for Ireland residents and at
https://www.bathfitter.eu/cookie-policy for UK residents.

CHANGE OF PURPOSE  

Bath Fitter Ltd. will only use your personal data for the purposes for which it has collected it, unless Bath Fitter Ltd. reasonably considers that it needs to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact Bath Fitter Ltd.

If Bath Fitter Ltd. needs to use your personal data for an unrelated purpose, it will notify you and explain the legal basis which allows Bath Fitter Ltd. to do so.

Please note that Bath Fitter Ltd. may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law

5. STORAGE AND SECURITY

We may store and process your PII on secure servers in an European country. In order to guarantee the confidentiality of your PII, we have put in place procedures to restrict access to your PII only to the categories of authorized persons within BF Group (mainly, finance, legal, IT, marketing, customer experience, sales and installation departments) or to make all our staff aware of the confidentiality and security requirements of PII.

6. DISCLOSURES OF YOUR PERSONAL DATA

Bath Fitter Ltd. may share your personal data with the parties set out below for the purposes set out in the table “Purposes for which we will use your personal data” above.
Internal Third Parties as set out in the Glossary.

External Third Parties as set out in the Glossary.

Third parties, to whom Bath Fitter Ltd. may choose to sell, transfer or merge parts of its business or assets. Alternatively, Bath Fitter Ltd may seek to acquire other businesses or merge with them. If a change happens to Bath Fitter Ltd.’s business, then the new owners may use your personal data in the same way as set out in this GDPR Privacy Policy. Bath Fitter Ltd. requires all third parties to respect the security of your personal data and to treat it in accordance with the law. Bath Fitter Ltd. does not allow its third-party Service Providers to use your personal data for their own purposes and only permit them to process your personal
data for specified purposes and in accordance with its instructions.

7. INTERNATIONAL TRANSFERS

Bath Fitter Ltd. shares your personal data with BF Affiliates, including Bath Fitter Distributing Inc., incorporated in Canada and located at 225, rue Roy, Saint-Eustache (Québec) Canada J7R 5R5. In case of a data transfer outside the European Economic Area (EEA), such transfer will comply with the requirements of the GDPR and where required, take place pursuant to written agreements, which contain provisions (including, but not limited to, European Contractual Clauses) to safeguard your data.

.

8. DATA SECURITY

Bath Fitter Ltd. has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, Bath Fitter Ltd. limits access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on Bath Fitter Ltd.’s instructions, and they are subject to a duty of confidentiality.

Bath Fitter Ltd. has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where Bath Fitter Ltd. is legally required to do so.

9. DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?  

Bath Fitter Ltd. will only retain your personal data for as long as reasonably necessary to fulfil the purposes it collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. Bath Fitter Ltd. may retain your personal data for a longer period in the event of a complaint or if it reasonably believes there is a prospect of litigation in
respect to Bath Fitter Ltd.’s relationship with you.

To determine the appropriate retention period for personal data, Bath Fitter Ltd. considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised
use or disclosure of your personal data, the purposes for which Bath Fitter Ltd. processes your personal data and whether Bath Fitter Ltd. can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law Bath Fitter Ltd. has to keep basic information about its customers for six years after they cease being customers for certain regulatory purposes.

In some circumstances you can ask Bath Fitter Ltd. to delete your data: see Section 9 of this GDPR portion of this General Privacy Policy “Your Legal Rights” below for further information.

In some circumstances Bath Fitter Ltd. will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case Bath Fitter Ltd. may use this information indefinitely without further notice to you.

10. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the following:

Request access to your personal data. This enables you to receive a copy of the personal data Bath Fitter Ltd. holds about you and to check that Bath Fitter Ltd. is lawfully processing it; Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data Bath Fitter Ltd. holds about you corrected, though Bath Fitter Ltd. may need to verify the accuracy of the new data you provide thereto; Request erasure of your personal data. This enables you to ask Bath Fitter Ltd. to delete or remove personal data where there is no good reason for Bath Fitter Ltd. continuing to process it. You also have the right to ask Bath Fitter Ltd. to delete or remove your personal data where you have successfully exercised your right to object to processing (see section “Object to processing” of this GDPR Privacy Policy below), where Bath Fitter Ltd. may have processed your information unlawfully or where Bath Fitter Ltd. is required to erase your personal data to comply with local law. Note, however, that Bath Fitter Ltd. may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request; Object to processing of your personal data where Bath Fitter Ltd. is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where Bath Fitter Ltd. is processing your personal data for direct marketing purposes. In some cases, Bath Fitter Ltd. may demonstrate that it has a compelling legitimate ground to process your information which override your rights and freedoms;Request restriction of processing of your personal data. This enables you to ask Bath Fitter Ltd. to suspend the processing of your personal data in the following scenarios:

• If you want Bath Fitter Ltd. to establish the data’s accuracy.
• Where you need Bath Fitter Ltd. to hold the data even if it no longer requires it as you need it to establish, exercise or defend legal claims.

You have objected to Bath Fitter Ltd.’s use of your data but Bath Fitter Ltd. needs to verify whether it has an overriding legitimate ground to use it; Request the transfer of your personal data to you or to a third party. Bath Fitter Ltd. will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for Bath Fitter Ltd. to use or where Bath Fitter Ltd. used the information to perform a contract with you; and Withdraw consent at any time where Bath Fitter Ltd. is relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, Bath Fitter Ltd. may not be able to provide certain products or services to you. Bath Fitter Ltd. will advise you if this is the case at the time you withdraw your consent.If you wish to exercise any of the rights set out above, please contact Bath Fitter Ltd.’s data privacy manager.

NO FEE USUALLY REQUIRED  

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, Bath Fitter Ltd. may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, Bath Fitter Ltd. could refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU  

Bath Fitter Ltd. may need to request specific information from you to help Bath Fitter Ltd. confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person, who has no right to receive it. Bath Fitter Ltd. may also contact you to ask you for further information in relation to your request to speed up its response.

TIME LIMIT TO RESPOND  

Bath Fitter Ltd. tries to respond to all legitimate requests within one month. Occasionally it could take Bath Fitter Ltd.  longer than a month if your request is particularly complex or you have made a number of requests. In this case, Bath Fitter Ltd. will notify you and keep you updated.

10. GLOSSARY  

LAWFUL BASIS  

Legitimate Interest means the interest of Bath Fitter Ltd.’s business in conducting and managing its business to enable it to give you the best service/product and the best and most secure experience. Bath Fitter Ltd.  makes sure it considers and balances any potential impact on you (both positive and negative) and your rights before Bath Fitter Ltd. processes your personal data for its legitimate interests. Bath Fitter Ltd. does not use your personal data for activities where its interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how Bath Fitter Ltd. assesses its legitimate interests against any potential impact on you in respect of specific activities by contacting Bath Fitter Ltd.’s data privacy manager.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request (or in response to an enquiry from you) before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that Bath Fitter Ltd. is subject to.

THIRD PARTIES  

INTERNAL THIRD PARTIES  

Other companies in the BF Group including Bath Fitter Distributing Inc. and who are based in Canada and other countries acting as controllers and processors and who provide IT, system administration, support and maintenance, management, hosting of data, financial and business support services

EXTERNAL THIRD PARTIES  

Service providers acting as processors based in the EEA and outside of the EEA who provide business support services, IT, HR, marketing, customer experience and system administration services.

Service providers acting as processors based in the EEA and outside of the EEA who provide surveying, measurements, photographic, design, fabrication, repair and installation services.

Professional advisers acting as processors and controllers including lawyers, marketing agencies, bankers, auditors and insurers based in the EEA and outside of the EEA who provide consultancy, banking, legal, insurance and accounting services.

The Revenue Commissioners, regulators and other authorities acting as controllers based in Ireland who require reporting of processing activities in certain circumstances.

Contractors for after sale/installation services

17. Privacy Policy according to the UK GDPR

INTRODUCTION
If processing of your personal information falls within the scope of the UK GDPR which shall mean

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 and as amended by the Data Protection, Privacy and Electronic
Communications (Amendments etc) (EU Exit) Regulations (the “UK GDPR”), then BFBM UK Limited, an entity incorporated in England, shall serve as a controller with respect to personal data governed by the UK GDPR and processed as set out below. For the purposes of this UK
GDPR section, “BFBM UK Limited” shall perform such processing in accordance with UK GDPR
requirements. Therefore, in such case, in addition to the above terms, BFBM UK Limited provides
you with the following information:
1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW IS YOUR PERSONAL DATA COLLECTED?
4. HOW WE USE YOUR PERSONAL DATA
5. STORAGE AND SECURITY
6. DISCLOSURES OF YOUR PERSONAL DATA
7. INTERNATIONAL TRANSFERS
8. DATA SECURITY
9. DATA RETENTION
10. YOUR LEGAL RIGHTS
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS UK GDPR PRIVACY POLICY
This UK GDPR Privacy Policy that is incorporated into the General Privacy Policy (the “UK GDPR Privacy Policy”) aims to give you information on how BFBM UK Limited collects and processes personal data that is governed by the UK GDPR, through your use of our Website, including any data you may provide through the Website when you sign up to our newsletter or marketing emails, or make any enquiry for information from us, or contact us to set up an appointment or
when you engage us to provide you with products or services via your use of our Website or otherwise.

The Website is not intended for children and we do not knowingly collect data relating to children.

CONTROLLER
BFBM UK Limited with registered office address at Suite Lg, 11 St. James's Place, London, England, SW1A 1NP. CONTACT DETAILS If you have any questions about this UK GDPR Privacy Policy or BFBM UK Limited’s privacy practices with respect to personal information governed by the UK GDPR, please contact BFBM
UK Limited in the following ways: Email address: privacy_UK@bathfitter.com
Postal address: Suite Lg, 11 St. James's Place, London, England, SW1A 1NP
Telephone: 1-800-764-5539 You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK regulator for data protection issues (www.ico.org.uk). BFBM UK Limited would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact BFBM UK Limited directly in the first instance.
CHANGES TO THE UK GDPR PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES BFBM UK Limited keeps its UK GDPR Privacy Policy under regular review. It is important that the personal data BFBM UK Limited holds about you is accurate and current. Please keep BFBM UK Limited informed if your personal data changes during your relationship
with us.
THIRD-PARTY LINKS
The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. BFBM UK Limited does not control these third-party websites and is not responsible for their privacy statements. When you leave the Website, we encourage you to read the privacy policy of
every website you visit.

2. DATA WE COLLECT ABOUT YOU
“Personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data,an online identifier or to one or more factors specific to the physical, physiological, genetic, mental,economic, cultural or social identity of that natural person” . It does not include data where the natural person cannot be identified, directly or indirectly (“anonymous data”). BFBM UK Limited may collect, use, store and transfer different kinds of personal data about youwhich it has grouped together as follows:

• Identity Data includes name, user name or similar identifier and title.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
• Profile Data includes your interests, preferences, feedback and any survey responses.
• Usage Data includes information about how you use our Website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from BFBM UK Limited and your communication preferences.
BFBM UK Limited also does collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, BFBM UK Limited may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if BFBM UK Limited does combine or connect Aggregated Data with your personal data so that it can directly or indirectly
identify you, BFBM UK Limited does treat the combined data as personal data which will be used in accordance with this UK GDPR Privacy Policy.
Except for employment-related information, and subject to applicable law, BFBM UK Limited does not collect from you any Special Categories of Personal Data meaning any personal data that needs more protection because it is sensitive (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Except for employment-related information, and subject to applicable law, BFBM UK Limited does not collect
information about criminal convictions and offences.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where BFBM UK Limited needs to collect personal data by law, or under the terms of a contract it has with you, and you fail to provide that data when requested, BFBM UK Limited may not be able to perform the contract it has or is trying to enter into with you (for example, to provide you with goods or services). In this case, BFBM UK Limited may have to cancel a product or service you have therewith, but BFBM UK Limited will notify you if this is the case at the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?
BFBM UK Limited uses different methods to collect data from and about you including through:
• Direct interactions. You may give BFBM UK Limited your personal data by filling in forms or by corresponding with BFBM UK Limited by post, phone, email or otherwise. This includes personal data you provide when you:
o contact BFBM UK Limited with an enquiry;
o provide us with information in order to allow us to provide you with our services
and/or products or otherwise fulfil our obligations pursuant to any contract we have
with you;
o request marketing to be sent to you or subscribe to any newsletters or other
information we make available from time to time;
o enter a promotion or respond to any survey;
o talk to any of BFBM UK Limited employees over the phone; or
o give BFBM UK Limited feedback.
• Automated technologies or interactions. As you interact with the Website, BFBM UK Limited will automatically collect Technical Data about your equipment, browsing actions and patterns. BFBM UK Limited does collect this personal data by using cookies, server hnologies. BFBM UK Limited may also receive Technical Data about you if you visit other websites employing our cookies. Please, see the Cookie Policy available at: https://www.bathfitter.com/us-en/cookie-policy/ for Canada and US residents, at: https://www.bathfitter.eu/cookie-policy for Ireland residents and at https://www.bathfitter.eu/cookie-policy for UK residents for further details.

• Third parties. BFBM UK Limited will receive Technical Data relating to you from Google Analytics.

4. HOW BFBM UK LIMITED USES YOUR PERSONAL DATA
BFBM UK Limited will only use your personal data when the law allows it to. Most commonly, BFBM UK Limited will use your personal data in the following circumstances:
• Where BFBM UK Limited needs to perform the contract it is about to enter into or has entered into with you1.
• Where it is necessary for its legitimate interests (or those of a third party) and your interests
and fundamental rights do not override those interests2.
• Where BFBM UK Limited needs to comply with a legal obligation3.
• Where you have provided BFBM UK Limited with your explicit consent.

• Performance of Contract, as one of the lawful basis, means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request (or in response to an enquiry from you) before entering into such a contract
• Legitimate Interest, as one of the lawful basis, means the interest of BFBM UK Limited’s business in conducting and managing its business to enable it to give you the best service/product and the best and most secure experience. BFBM UK Limited makes sure it considers and balances any potential impact on you (both positive and negative) and your rights before BFBM UK Limited processes your personal data for its legitimate interests. BFBM UK Limited does not use your personal data for activities where its interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how BFBM UK Limited assesses its legitimate interests against any potential impact on you in respect of specific activities by contacting BFBM UK Limited’s data privacy manager via privacy_UK@bathfitter.com.
• Compliance with a legal obligation, as one of the lawful basis, means processing your personal data where it is necessary for compliance with a legal obligation that BFBM UK Limited is subject to.

PURPOSES FOR WHICH BFBM UK LIMITED WILL USE YOUR PERSONAL DATA BFBM UK Limited has set out below, in a table format, a description of all the ways BFBM UK Limited plans to use your personal data, and which of the legal bases it relies on to do so. BFBM UK Limited has also identified what its legitimate interests are where appropriate. Note that BFBM UK Limited may process your personal data on more than one lawful ground depending on the specific purpose for which it is using your data. Please contact BFBM UK Limited if you need details about the specific legal basis it is relying on to process your personal data where more than one ground has been set out in the table below.

From time to time we may change our General Privacy Policy and/or our specific policies pertaining to certain jurisdictions where we do business. We will notify you of any material changes to any of the above policies by posting an updated copy on our Website. Please check our Website periodically for updates.

MARKETING

BFBM UK Limited strives to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Generally, BFBM UK Limited does not rely on consent as a legal basis for processing your personal data although it will get your consent before sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time. Where you no longer wish to receive marketing information from us, please contact BFBM UK Limited at privacy@bathfitter.com at any time to
let it know and it will cease all marketing communications to you.

Note that if you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our
Email and Text Communication Terms and Conditions (available at:
https://www.bathfitter.com/us-en/terms-and-conditions/ for Canada and US residents, at: https://www.bathfitter.eu/terms-and-conditions for Ireland residents and at https://www.bathfitter.eu/terms-and-conditions for UK residents).

PROMOTIONAL OFFERS FROM US

BFBM UK Limited may use your Identity Data, Contact Data, Technical Data, Usage Data and Profile Data to form a view on what it thinks you may want or need, or what may be of interest to you. This is how BFBM UK Limited decides which products, services and offers may be relevant for you (BFBM UK Limited calls this marketing).

You will receive marketing communications from BFBM UK Limited if you have requested information from BFBM UK Limited or purchased goods and/or services therefrom and you have not opted out of receiving that marketing, or where you give BFBM UK Limited consent to market to you.

OPTING OUT

Where you opt out of receiving marketing messages, this will not apply to personal data provided to BFBM UK Limited as a result of any products and/or services you have purchased from us, warranty registration, product/service experience or other transactions.

COOKIES

The Cookie Policy applicable to Bath Fitter Ltd. is included in the Cookie Policy available at: https://www.bathfitter.com/us-en/cookie-policy/ for Canada and US residents, at: https://www.bathfitter.eu/cookie-policy for Ireland residents and at
https://www.bathfitter.eu/cookie-policyfor UK residents.

CHANGE OF PURPOSE
BFBM UK Limited will only use your personal data for the purposes for which it has collected it, unless BFBM UK Limited reasonably considers that it needs to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact BFBM UK Limited

If BFBM UK Limited needs to use your personal data for an unrelated purpose, it will notify you and explain the legal basis which allows BFBM UK Limited to do so.
Please note that BFBM UK Limited may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. STORAGE AND SECURITY

We will store and process your PII on secure servers maintained in secure physical environments within UK. In order to guarantee the confidentiality of your PII, we have put in place procedures to restrict access to your PII only to the categories of authorized persons within BF Group (mainly, finance, legal, IT, marketing, customer experience, sales and installation departments) or to make all our staff aware of the confidentiality and security requirements of PII.

6. DISCLOSURES OF YOUR PERSONAL DATA

BFBM UK Limited may share your personal data with the parties set out below for the purposes set out in the table “Purposes for which we will use your personal data” above:

• Internal third parties, i.e. other companies in the BF Group and who are based in Ireland, Canada and the United States acting as processors (with respect to PII collected by BFBM UK Limited) in order to provide you with following services related to your personal data or the order you have placed: IT, system administration, support and maintenance, management, hosting of data, financial and business support services; and
• External third parties including:
  • Service providers acting as processors based in the UK and outside of the UK who provide business support services, IT, HR, marketing, customer experience and system administration services;
  • Service providers acting as processors based in the UK and outside of the UK who provide surveying, measurements, photographic, design, fabrication, repair and installation services;
  • Professional advisers acting as processors and controllers including lawyers, marketing agencies, bankers, auditors and insurers based in the UK and outside of the UK who provide consultancy, banking, legal, insurance and accounting services;
  • HM Revenue & Customs, regulators and other authorities who require reporting of processing activities for the purpose of law enforcement and fraud prevention and to investigate actual or suspected criminal activity;
  • Contractors for after sale/installation services, when such contractors serve as processors of personal data that was collected by BFBM UK Limited; and
  • Third parties, to whom BFBM UK Limited may choose to sell, transfer or merge parts of its business or assets. Alternatively, BFBM UK Limited may seek to acquire other businesses or merge with them. If a change happens to BFBM UK Limited’s business, then the new owners may use your personal data in the same way as set out in this UK GDPR Privacy Policy.

BFBM UK Limited requires all third parties to respect the security of your personal data and to treat it in accordance with the law. BFBM UK Limited does not allow its third-party Service Providers to use your personal data for their own purposes and only permits them to process your personal data for specified purposes and in accordance with its binding instructions.

7. INTERNATIONAL TRANSFER

BFBM UK Limited shares your personal data with BF Affiliates who are located outside of the United Kingdom including Bath Fitter Distributing Inc., incorporated in Canada and located at 225, rue Roy, Saint-Eustache (Québec) Canada J7R 5R5.

Whenever BFBM UK Limited transfers your personal data out of the UK, it conducts a risk assessment to ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• BFBM UK Limited will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where BFBM UK Limited uses certain service providers, it may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
• BFBM UK Limited ensures there are appropriate safeguards (such as the UK ICO approved international data transfer agreement or international data transfer addendum) in place in relation to the transfer pursuant to applicable data protection legislation.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

8. DATA SECURITY

BFBM UK Limited has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, BFBM UK Limited limits access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on BFBM UK Limited’s instructions, and they are subject to a duty of confidentiality.

9. DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
BFBM UK Limited will only retain your personal data for as long as reasonably necessary to fulfil the purposes it collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. BFBM UK Limited may retain your personal data for a longer period in the event of a complaint or if it reasonably believes there is a prospect of litigation in respect to BFBM UK Limited’s relationship with you.

To determine the appropriate retention period for personal data, BFBM UK Limited considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which BFBM UK Limited processes your personal data and whether BFBM UK Limited can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By applicable law, BFBM UK Limited has to keep basic information related to contractual relationship about its customers for six years after they cease being customers for certain regulatory and/or legislative purposes. However, given that BFBM UK Limited offers lifetime warranty, certain personal data that is indispensable for performance of warranty services (such as: name and last name of the purchaser, the address of installation, contact details including the phone number and the email address), shall be retained indefinitely.

In some circumstances you can ask BFBM UK Limited to delete your data: see Section 9 of this UK GDPR portion of this General Privacy Policy “Your Legal Rights” below for further information.

In some circumstances BFBM UK Limited will anonymize your personal data (so that it can no longer be associated with you) for research, analytical or statistical purposes, in which case BFBM UK Limited may use this information indefinitely without further notice to you.

10. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the following:

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data BFBM UK Limited holds about you and to check that BFBM UK Limited is lawfully processing it;
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data BFBM UK Limited holds about you corrected, though BFBM UK Limited may need to verify the accuracy of the new data you provide thereto;
• Request erasure of your personal data. This enables you to ask BFBM UK Limited to delete or remove personal data where there is no good reason for BFBM UK Limited continuing to process it. You also have the right to ask BFBM UK Limited to delete or remove your personal data where you have successfully exercised your right to object to processing (see section “Object to processing” of this UK GDPR Privacy Policy below), where BFBM UK Limited may have processed your information unlawfully or where BFBM
  UK Limited is required to erase your personal data to comply with local law. Note, however, that BFBM UK Limited may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
• Object to processing of your personal data where BFBM UK Limited is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. You also have the right to object where BFBM UK Limited is processing your personal data for direct marketing purposes. In some
  cases, BFBM UK Limited may demonstrate that it has a compelling legitimate ground to process your information which override your rights and freedoms; Request restriction of processing of your personal data. This enables you to ask BFBM UK Limited to suspend the processing of your personal data in the following scenarios: o If you want BFBM UK Limited to establish the data’s accuracy. o Where BFBM UK Limited’s use of the data is unlawful but you do not want us to erase it; o Where you need BFBM UK Limited to hold the data even if it no longer requires it as you need it to establish, exercise or defend legal claims. o You have objected to BFBM UK Limited’s use of your data but BFBM UK Limited needs to verify whether it has an overriding legitimate ground to use it;
• Request the transfer of your personal data to you or to a third party. BFBM UK Limited will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format (“Data portability”). Note that this right only applies to automated information which you initially provided consent for BFBM UK Limited
  to use or where BFBM UK Limited used the information to perform a contract with you; and Withdraw consent at any time where BFBM UK Limited is relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, BFBM UK Limited
  may not be able to provide certain offers, products or services to you. BFBM UK Limited will advise you if this is the case at the time you withdraw your consent. If you wish to exercise any of the rights set out above, please contact BFBM UK Limited’s data privacy manager via privacy@bathfitter.com. NO FEE USUALLY REQUIRED. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, BFBM UK Limited may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, BFBM UK Limited could refuse to comply with your request in these circumstances. WHAT WE MAY NEED FROM YOU BFBM UK Limited may need to request specific information from you to help BFBM UK Limited
  confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person, who has no right to receive it. BFBM UK Limited may also contact you to ask you for
  further information in relation to your request to speed up its response.

TIME LIMIT TO RESPOND

BFBM UK Limited tries to respond to all legitimate requests within one month from the day we received the request. Occasionally it could take BFBM UK Limited longer than a month if your request is particularly complex or you have made a number of requests. In this case, BFBM UK Limited will notify you and keep you updated

18. Changes to the General Privacy Policy and the Specific Policies Pertaining to Certain Jurisdiction

From time to time we may change our General Privacy Policy and/or our specific policies pertaining to certain jurisdictions where we do business. We will notify you of any material changes to any of the above policies by posting an updated copy on our Website. Please check our Website periodically for updates

General Privacy Policy
o Effective Date: 14/06/2019
o Last Revision Date: 23/12/2024

Policies Specific to Certain Jurisdictions
o California: Effective Date: 14/06/2019 –Revision Date: 23/09/2022 - Last Revision Date 2/27/2024
o Nevada: Effective Date: 20/07/2021 – Last Revision Date: 23/09/2022
o Europe: Effective Date: 14/6/2019 – Revision Date: 23/09/2022 –Revision Date 11/20/2023 - Last Revision Date 2/27/2024
o Quebec: Effective Date: 22/09/2022 - Last Revision Date 2/27/2024
o Connecticut: Effective Date: 8/15/2023
o Utah: Effective Date: 8/15/2023
o Virginia: Effective Date: 8/15/2023
o Colorado: Effective Date: 8/15/2023
o Oregon: Effective Date:
o Texas: Effective Date:
o Montana: Effective Date:
o Delaware: Effective Date
o Nebraska: Effective Date:
o New Hampshire: Effective Date
o New Jersey: Effective Date:
o Iowa: Effective Date:
o UK: Effective Date: 11/20/2023 - Last Revision Date 2/27/2024

‍